faq

Frequently asked questions

Are the body butters for everyone ?


Absolutely! We only use all natural and organic ingredients and our scents are 100% chemical free essential oils. We properly dilute our essential oils using only 1% in our formulas, so they are safe during pregnancy and baby safe. If you are still unsure, we also have unscented body butter that contain no essential oils.




What is the shelf life of the body butters?


Up to 12 months. Please be aware this product is all natural with no water or preservatives and no preservatives are needed. Allowing water into your jar will significantly reduce your product shelf life. To avoid this, be sure your hands are dry or use a wooden spoon. Store in cool, dry space away from sunlight.




How should I store my body butter?


The body butter should be stored in a cool dry place. Avoid exposing to direct sunlight, doing so can cause the product to melt.




Do you ship in my area?


We currently ship within the US, including Hawaii, Alaska and Puerto Rico. We also ship to Canada International Shipping: Not including Canada and US Territories, we are so sorry to say, we currently do not offer international shipping due to custom requirements.




What if my body butter melt during shipping?


During the summer months, we use more protective packaging to help avoid melting and we normally don't have issues with melting. Melting can be a natural reaction to heat and we have no control over the conditions during transit or delivery. Please keep in mind that if the body butter melts during shipping, the appearance may be altered, but the effectiveness of the product remains the same. If possible, please be watchful for delivery, so the product is not left sitting in the hot mailbox.




Is the body butter safe to use while sitting in direct sunlight?


Although we consider our citrus body butters really safe due to only 1% of essential oils, we recommend not soaking in direct sun due to some citrus (fruity) oils are sun sensitive. If you are still unsure, we also have unscented body butter that contain no essential oils.




Can I make a change to my order?


Once an order has been submitted through the online store, it cannot be changed.